Returns & Exchanges

At Fanola Hair, we want you to be completely satisfied with your salon-quality results. If you are not happy with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the unused items in their original packaging, ensuring all safety seals are intact to qualify for a refund.

3

Ship the Items

Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our distribution center.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing